Services / Free Case Review

Send the case. Get an honest first judgment in 48 hours.

A senior reviewer reads what you send and tells you whether China is worth comparing, including when the answer is no.

This is the only step that is always free, and the only step every family starts with. No account registration. No commitment. No sales follow-up before we understand the case.

Case intake

Tell us what you are facing.

Plain language is fine. We will ask follow-up questions if something important is missing.

Who is reaching out

Your name Required Email Required We do not add this to any marketing list. Country or region Required

Relationship to the patient Required I am the patient Spouse or partner Adult child Parent Sibling or friend Healthcare professional

What the case is about

Current diagnosis If diagnosis is uncertain, that is information too. Just say so. The decision you are facing Required

Urgency Required Immediate, within 2 weeks Soon, 2-8 weeks Planning ahead Not sure

Records availability Required I have full records ready I have some records I have not gathered records yet Not sure what is needed

Please do not upload records here.

If the case appears suitable, we will tell you how to send records securely. For now, a clear summary is enough.

Initial response within 24 hours. First review judgment within 48 hours. No commitment.

What happens after you send

24h

Receipt confirmed

A coordinator confirms receipt and asks for clarifying details if the case summary is incomplete.

48h

First judgment

A senior reviewer sends a written first judgment: move forward, wait or verify, or do not pursue, with reasoning.

No pressure

No automatic next step

If the answer is wait or do not pursue, we close the case at no charge. Paid work is offered only when deeper comparison is useful.

What not to send

Do not send original records. Copies or summaries are enough for the first step.
Do not send insurance details, ID documents, or payment information.
Do not hide difficult details. Late-stage diagnosis, prior treatment failure, or family disagreement can matter.

Privacy in plain language

Case materials are limited to people involved in review or coordination.
Your email is used only to respond to this case, not for marketing lists.
You may request deletion of submitted materials by emailing service@yourchinamed.com.
We handle case materials with reference to HIPAA, GDPR, and PIPL privacy principles where applicable.

Before You Submit

Common questions.

The first judgment is designed to be useful without forcing a commitment.

Will I be billed if I send the case?

No. The first judgment is always free. Paid services are proposed only after the review concludes that deeper work is useful, and only if you explicitly agree.

What if my records are incomplete?

That is common. Tell us what you have. If the case appears suitable, we will explain which records matter next.

Can I submit on behalf of a parent or family member?

Yes. Many submissions come from adult children or spouses. We will ask for the patient's authorization before any paid work begins.

Will my records be shared with hospitals?

Not during the free review. If you proceed to paid work, any record sharing is discussed first and limited to the agreed review or coordination scope.

What if China is not right for this case?

We tell you directly, in writing, with reasoning. The case closes. No fees, no follow-up unless you reach out again.

Send what you have. We will work with it.

Most families wait too long because they are not sure the case is serious enough or ready enough to ask. A clear summary is usually enough to tell whether the next step is worth taking.